Success factors of change processes
Select the leadership for the project.
Create energy and build up confidence
- Clarity for targets -> "where do you want to go"
- Open information policy
- Create awareness of the problem
- Assure credibility of the project
Establish appropriate information and communication management
- Use communication concepts for networking
- Dialogues are important
- Sending messages through media is not enough
Ensure learning
- Plan time-space for learning
- Make development of people and systems part of the target agreements
- Plan "maintenance intervals" for the different teams.
- Qualification is an investment
Organize from the outside to the inside
- Give first priority to the customer and the market
- Internally establish understanding of customers and suppliers
- Examine processes for productive added value
Act consequently
- Do not get weak in the long run
- Catch or remove dampers and troublemakers
Side recommend
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